Shri Shiva Om Dikshit took charge as the Deputy Managing Director (Operations and Channel Management) at the State Bank of India (SBI) in January 2024, based at the Bank’s Corporate Centre in Mumbai. Before this role, he served as the Chief General Manager of the Patna Circle, where he was responsible for overseeing SBI’s business operations, customer engagement, and overall growth across the region.
Mr. Dikshit holds an MBA from the Indira Gandhi National Open University (IGNOU) and a Master of Science in Physics from Lucknow University. During his long career with SBI, he has developed deep expertise in operations management, channel optimization, and strategic leadership, playing a key role in enhancing the bank’s operational efficiency and customer service standards.
